Thursday, May 15

12:00 PM - 1:00 PM ET

Arrival & Check-In

Guests check in, collect event materials, and enjoy a light lunch while networking before the sessions begin.

1:00 PM - 1:15 PM ET

Opening Keynote

Work has changed faster than the systems that support it. In this opening keynote, [Adam/Matthew] shares why traditional HR, payroll, and IT infrastructure is breaking and how Deel is helping companies scale smarter, faster, and more globally. You’ll hear how Deel built the platform we needed to manage our own team across 100+ countries, and how it’s now powering businesses around the world.

Adam Estoclet
1:15 PM - 1:35 PM ET

Payroll Without Borders

Most payroll systems were designed for a world where every employee worked in the same country. Today, that model is breaking. Join Deel’s product leaders as they walk through how we’re rebuilding global payroll, bringing automation, intelligence, and flexibility to a system that used to slow companies down. See how real-time engines, smarter compliance, and faster onboarding are changing what’s possible.

Kerri Swope
Justin Geaney
1:35 PM - 2:00 PM ET

Scaling HR Beyond Borders: What Works, What Breaks, and What’s Next

 Hiring globally opens huge opportunities, but it also surfaces problems most HR systems weren’t designed to handle. Lisa will walk through where traditional HR breaks down across onboarding, compliance, benefits, and employee development and how Deel is helping companies simplify and scale their global teams with one platform. You'll leave with a clearer view of how to manage the real-world complexities of growing across borders.

Lisa Wallace
2:00 PM - 2:15 PM ET

Networking Break

Recharge with refreshments and connect with peers before the next session.

2:15 PM - 2:40 PM ET

Closing the Gaps: How Connected Systems Move Faster

The biggest hidden cost in global operations? The gaps between HR, Payroll, and IT. In this session, Michael Ginzo explains how Deel is closing those gaps, connecting devices, licenses, payments, and people data in a single system that moves as fast as your business does. Learn how tighter integrations, smarter automations, and real-time controls are changing what’s possible for global teams.

michael ginzo
2:40 PM - 3:20 PM ET

Real Talk: How Leaders Scale Globally

 Scaling globally sounds simple until you’re deep in it, managing local regulations, equipment logistics, payroll cutoffs, and employee expectations across dozens of countries. In this candid fireside chat, leaders who’ve lived the complexity share what worked, what didn't, and what they wish they knew earlier. Expect honest insights, real lessons, and time for your questions

Adam Estoclet
Abbie Yeo
3:20 PM - 4:15 PM ET

The Deel Experience Lab

Need help? Curious about a new feature? The Deel Experience Lab is a drop-in space where you can sit down 1:1 with Deel experts, explore new features, take short training courses, and share feedback directly. Whether you’re troubleshooting, learning, or just exploring, the Lab is open throughout the day.

4:15 PM - 4:45 PM ET

Help Shape Deel’s Next Chapter

We didn’t build Deel alone and we don’t plan to shape its future alone either. In this open session, Deel’s product and services leaders will share what’s coming next and invite you to weigh in. Bring your feedback, your wishlists, and your challenges. Let’s build the next generation of global workforce infrastructure together.

Lisa Wallace
Kerri Swope
michael ginzo
Adam Estoclet
4:45 PM - 5:00 PM ET

Closing Remarks with Adam Estoclet

Adam Estoclet closes the Customer Summit with key takeaways, reflections, and a look ahead. Join us as we recap insights, celebrate our shared successes, and discuss what’s next for our collaboration.

Adam Estoclet
5:30 PM - 8:00 PM ET

Elevated Networking Experience

Connect with partners and customers in a refined setting over great food, drinks, and entertainment. Build meaningful relationships and exchange insights in a lively yet sophisticated atmosphere.